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TERMS AND CONDITIONS
Contact Details
Mrs Diane Lewis
homebrewkits.co.uk
329 Oldham Road
Middleton
Manchester
M24 2DN
Tel: 0161 287 0987
E-mail diane.lewis@NTLBusiness.com
Web address: www.homebrewkits.co.uk
Ordering From Us Couldn't be easier just click on the product you want and add it to your cart, here you can increase your quantities or remove items, when satisfied click on check-out. Just fill in your delivery details and payment method and we will do the rest.
Out of Stock Items If any of our products are not in stock we will let you know by email and you can pick from one of the following options
Deduct this product from your order
Send you a similar product
Wait until all your order is in stock and despatch it altogether
Or despatch the out of stock product separately, we let you know what the postage costs will be
Please advise us of your option by email
Finding Products If you cannot find any product after using the search button (at the top of each page) you can :
phone us on 0161 287 0987 or email diane.lewis@NTLBusiness.com and we will do our best to get any products not available on our website.
Cancellation and Refunds If you want to cancel your order or you ordered in error you can:
Email us at diane.lewis@NTLBusiness.com before we have despatched the order or:
Where goods have been dispatched you can return them within 14 days of receipt for a full refund or exchange. The cost of returning goods will be at your expense. Upon receipt of the goods we will give you a full refund for the cost of the products. In the event the products have been used you will not given a refund.
Please note any products being returned should be sent via a signed for service as we accept no liability for lost or damaged goods.
Report non delivery 10 days after placing your order
Pricing Our prices are reviewed periodically and are subject to change without notification
Service Access While we try to ensure that our website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period.
Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond out control
Privacy statement We value the privacy of all our customers and will not at any time disclose your details to any third parties. The only information we have is that which you give at the time of ordering. Apart from emails regarding an order we will not contact you without prior consent.
Friendly support and Service For any help and advice we are available on 0161 287 0987 between 10am and 5pm Monday to Saturday (uk time) NB we are closed all day Wednesday or you can email diane.lewis@NTLBusiness.com or write to us at 329, Oldham Road, Middleton, Manchester, M24 2DN
Disclaimer While we try to ensure the infomation on this website is correct we do do not guarantee the accuracy or completeness of the material on this website. We may make changes to the material on our website or to products and prices at any time without notice.
The material on this website is provided "as is" without any conditions, warranties or other terms of any kind.
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